Omis Digital LLC ("Omis Digital," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your data.

By using omisdigital.com or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We collect two categories of information.

Information you provide directly:

• Identity information: name, business name, job title

• Contact information: email address, phone number, mailing address

• Project information: details about your business, goals, and project requirements submitted through forms, intake questionnaires, calls, or email

• Payment information: billing details processed through our payment partners (we do not store full credit card numbers on our systems)

• Communications: emails, messages, and other correspondence you send to us

Information we collect automatically:

• Device and browser information: IP address, device type, operating system, browser type and version

• Usage information: pages visited, time spent on pages, clicks, scrolls, mouse movements, referral source, and entry and exit URLs

• Location information: approximate location based on IP address (country and region level only)

• Cookies and similar technologies: see Section 5 for details

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services

• Respond to inquiries, proposals, and support requests

• Process payments and send invoices

• Send service updates, newsletters, and marketing communications (you can opt out at any time)

• Analyze website performance and user behavior to improve user experience

• Maintain the security of our website and prevent fraud

• Comply with legal and regulatory obligations

3. Analytics and Session Replay

We use Microsoft Clarity, a behavioral analytics tool from Microsoft, to understand how visitors interact with our website. Clarity captures session replays, click heatmaps, scroll patterns, and other behavioral metrics. This data is anonymous and is automatically masked to exclude sensitive information such as form inputs, passwords, and payment details.

We also use Google Analytics to measure overall site performance, traffic sources, and aggregate user behavior.

The data collected through these tools is used solely to improve our website, services, and marketing. For more information about how Microsoft handles data collected through Clarity, please review the Microsoft Privacy Statement at privacy.microsoft.com/privacystatement.

4. How We Share Your Information

We do not sell or rent your personal information.

We share information only with:

Service providers: Trusted third parties that help us operate our business, including:

• Microsoft (Clarity analytics)

• Google (Analytics, Workspace, Ads)

• Payment processors (such as Stripe or our merchant of record)

• Email and CRM platforms used for client communication

• Web hosting and cloud infrastructure providers

• Calendar and scheduling tools

These providers are contractually required to use your information only as needed to deliver their services.

Legal compliance: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Omis Digital, our clients, or others.

Business transfers: In the event of a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and improve your experience. These include:

• Essential cookies: Required for the site to function (e.g., maintaining session state)

• Analytics cookies: Used by Microsoft Clarity, Google Analytics, and similar tools to measure and improve site performance

• Marketing cookies: Used to deliver relevant advertising and measure campaign performance

You can control cookies through your browser settings or by using the consent options provided on our site. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information only for as long as needed to fulfill the purposes outlined in this policy:

• Client and project data: retained for the duration of the engagement plus 7 years for tax, legal, and business records

• Marketing contacts: retained until you unsubscribe or request deletion

• Website analytics data: retained according to the default retention settings of Microsoft Clarity (typically 30 days for session replays) and Google Analytics (typically 14 months)

When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and secure infrastructure. No system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet. We encourage you to use strong passwords and protect your own login credentials.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Object to or restrict certain types of processing

• Withdraw consent for processing that relies on consent

• Receive a copy of your data in a portable format

• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@omisdigital.com. We will respond within the timeframe required by applicable law.

9. California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you

• Right to delete: Request deletion of personal information we have collected

• Right to correct: Request correction of inaccurate personal information

• Right to opt out of sale or sharing: We do not sell your personal information. We do share information with analytics and advertising providers as described in this policy, and you may opt out of this sharing

• Right to limit use of sensitive information: You may request that we limit the use of certain sensitive categories of personal information

• Right to non-discrimination: You will not be discriminated against for exercising any of these rights

To exercise these rights, email info@omisdigital.com with "California Privacy Request" in the subject line.

10. European Residents (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation provides you with additional rights:

• The legal basis for our processing is typically (a) your consent, (b) the performance of a contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations

• You have the right to access, correct, delete, restrict, or object to the processing of your personal data

• You have the right to data portability

• You have the right to lodge a complaint with your local data protection supervisory authority

For data transfers from the EEA, UK, or Switzerland to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses.

To exercise these rights, contact info@omisdigital.com.

11. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at info@omisdigital.com and we will delete it.

12. Third-Party Links

Our website may contain links to third-party websites and services that we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide additional notice such as a notification on our website or by email. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Omis Digital LLC 8080 N. Central Expressway, Suite 1700 Dallas, TX 75206 Email: info@omisdigital.com Phone: ‪(214) 810-2006‬